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 Online Appointment Booking System

Unispeck Online Appointment Booking Software enables customers to book appointments over the internet. System comes with an easy to use and customisable client module and a powerful administrator module. Your receptionist can do all the tasks on a single calendar without browsing through pages. Also your clients can directly book appointments without the intervention of reception desk, which will provide them the flexibility of scheduling appointments outside your office working hours.


Client Module Features

Accepts Appointment 24 hours a day, 7 days a week.

Customers can schedule appointment 24 hours a day, 7 days a week. No need to wait for office hours anymore. They can view, schedule, or cancel appointments online without calling your reception desk.

No registration required

Registration is not required to check availablity. Your customers are allowed to browse through the slots without logging in and proceed to booking.

Smarty-like Templates

Use your own webpages for your client module. You can use your existing website template if you already have one. Templates now support smarty tags. Multiple template sets can be maintained with an easy switching feature. Create your own template set in 3 easy steps; you don't need any programming skills.

Email Notification

Automated emails can be configured on following events. Emails will be sent to customers and/or the organization.
  • New customer registration
  • New appointment booking
  • Appointment cancellation
  • Appointment reminder (n) days in advance.

Recurring appointments

Repeating appointments for returning customers. Repeated daily, weekly or monthly. Once booked each booking can be handled individually.

Appointment status codes

You can add custom status codes to the system. The default status codes defined in the system are: open, scheduled, confirmed, complete, buffer and no show.

Reporting

Generate your reports and export them to excel or spreadsheet. You can export appointments list, clients list and payment history. The print functionality gives you the flexibility of creating printouts for next day appointments.

Gift Vouchers

Gift vouchers are created in admin panel, your customers can purchase gift vouchers from your website or you can assign them from admin panel. You can assign any name to your gift voucher program.

Your customers can redeem their vouchers to pay their booking. A voucher is valid until it's epiry is met or the credit runs out.

Who can use

Unispeck Appointment System can be used in any business models which uses appointments:

Email Templates

Design your own email templates or use your webpage template. Email templates now use smarty tags.

Customisation

The system now uses smarty-like templates, however if you would like to do more customisation we will be happy to help. Please contact our support desk.

Quick and Easy

Registration will take only a few minutes to complete.
Download brochure for more details.

Affordable

Starts from as low as $9.99 a month. New customer will also enjoy 30 days FREE subscription.

Missing features?

Any additional feature can be added on request.

Administrator Module

The administrator screens allows you to do the following:
  • Reception desk features
  • Permission based usage
  • Add business locations
  • Add services for each location
  • Add employees for each location
  • Manage clients for each location
  • Make appointment for a new or existing customer
  • Modify/Remove appointment for customers
  • View appointment history for a date range
  • Print appointment history
  • Export appointment history to spreadsheet.
  • Reporting(appointments, clients, payments, etc.)

Reception desk screens

Your receptionist can use the system to manage appointments. Appointments can be created for new or existing clients. Appointment status can be changed on a single click. Calendar view lets you see all appointments made for a date range for different services.

Strictly permission based

Administrator control panel works on the basis of security permissions. System supports following user types : HQ Administrator, Local Administrator, Scheduler and Viewer. Permissions vary from one type of user to another. For example a scheduler user will see only the appointment scheduling screen, where as HQ Administrator is granted full permission.

Business Locations

Create as many business locations as you need. Location settings can be modified at any time. Settings include Location name, Address, Contact numbers, Opening hour, Closing hour, Working hours description, default duration, email reminder settings and route directions.

Employees

HQ Administrator or Location Administrator is allowed to add new users in the system. Staff will receive an automated email after been registered. Users can be setup to show or not to show on schedule screen.

Business Services

Supports unlimited services registered under a business location. When a customer makes an appointment, the slot is booked for the duration of the serive plus any buffer time if specified.

Selective Blocking

Easy to use roster management. Supports selective blocking of slots for a given set of therapists and/or services for any period of time.

SMS Messaging

SMS notification is supported for all events which are currenlty supported by email notification.

Online customer payment

Each service can have a price associated so that online payments can be accepted from your customers. Now we offer FREE paypal integration.

Multilingual Support

System supports multiple template sets for a single account. Create template sets for different languages and present your calendar in each language.

Custom Plugins

System supports additional plugins or modules. Following plugins are available on request:
  • E-commerce module: with categorised products/services display and online payment.
  • CRM: linking to your customers and services with all basic CRM functions.
Solution Graphics